This is a short but useful exercise for those of you still quite new to the practice. The practice is of having domestic use and commercial and industrial use garage doors repaired, maintained and/or installed, as the case may be. Most first time customers will not be sure what exactly is wrong with their garage doors when it no longer works as it should, if at all. That is the first question. The next commonly asked question is whether garage door mechanics will be repairing garage door openers as well as the doors.
A popular question often asked has to do with the fees garage door mechanics will be charging. Discerning customers who may be prepared to pay prices quoted on free estimates given on suggested work want to know if the mechanics’ work and all parts associated with it are guaranteed. The longer clients involve themselves with the necessary work, the more questions may come to mind. It becomes a good learning experience.
Wishing to know whether damaged springs can be repaired or need to be replaced entirely is typical of the client who has garages and their doors prominent in their business. It does not matter just how good a quality the doors are, it should be inevitable that doors will need servicing, if not repairs, during its long and extensive use. A repair estimate will always be necessary to help determine what type of work needs to be carried out.
This usually follows a thorough inspection, and both the inspection and estimate are given to the customer free of charge. While it remains a recommendation to take on the essential services of a qualified and experienced garage door mechanic, the client is under no obligation to buy into the services. Perhaps the inclusion of service and parts guarantees goes some way in persuading the client to go along with the service.
A huge sigh of relief is let off by most clients with budgetary concerns when they learn that weekend or overtime work comes at no additional charge. Most work gets carried out at such times in any case because this is when the client is freely available to be on his premises. Commercial clients will, however, always be able schedule repair and maintenance work around their business hours.